2010 Forrester Research Voice Of The Customer Awards
Nearly 40 companies representing leading brands in financial services, healthcare, retail, technology, and travel submitted entries to this year's Voice Of The Customer Awards. The Voice Of The Customer Awards recognize initiatives that enable companies to dramatically improve how they collect, interpret, and react to customer feedback. Winners were judged across five categories: clarity of approach, business value to the organization, positive impact on customer experience, innovation, and potential for other companies to repeat the practice. For more information, and to view the winners’ nomination forms please visit: Click here to read an article about CDW’s program from 1 to 1 Media.  Voice of the Customer Isn’t All TalkCDW drove hundreds of millions in revenue by listening to customers.
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Three of Walker’s clients – Adobe, EMC, and CDW were named finalists (with CDW named as a winner) for the 2010 Forrester Research Voice Of The Customer Awards. The Voice Of The Customer Awards recognize initiatives that enable companies to dramatically improve how they collect, interpret, and react to customer feedback. 
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