As chief information officer, Brian is responsible for formulating and driving the overall information technology vision. He oversees all technical aspects including new technology development, data management, network operations, and information security with a clear emphasis on solving strategic, management, and business operational challenges.
Brian has been a key leader in developing and implementing Walker's pioneering customer loyalty management program and the technology tool to support this program – Walker's SmartLoyalty® System. This complete, online solution for collecting and using customer feedback helps Walker's clients better understand how customers feel about their company. Brian continues to lead the research, design, and implementation of state-of-the-art applications and database technologies with a clear focus on bringing continuous value to Walker's stakeholders. Brian earned his bachelor’s degree in computer science and mathematics from Montclair State University.
Brian Kovacs
