Why Walker?


A resource for CX and XM professionals.

Listen Now

When we ask clients what makes us different, the answer is consistent – our people. Consider the following: 40 percent of our associates have been with Walker for more than 10 years. Walker has a team of experienced customer strategists that no other company can match. Equally important are those who support our business operations, develop our technology tools and assure the precision of our work for our clients.

Why do our associates work (and stay) at Walker?

We are the global leader in customer strategy solutions with:

  • Premiere CX Consulting
  • Cutting-edge technology and analytics
  • Intelligent people always wanting to grow and learn

We offer an employee-focused work environment with many benefits.

We provide an opportunity for growth and development.

What is the Walker culture?

The Walker Way

The Walker Way is:

  • Having camaraderie with colleagues
  • Working hard with team members to exceed client expectations
  • Recognizing individual and company accomplishments throughout the year
  • Communicating openly on company initiatives
  • Having the president and CEO know you by your first name

Walker is a team-oriented company

Most client work requires a full team of Walker associates.

Walker associates have the opportunity to participate in these additional workplace-enhancing teams:

  • Wellness
  • Recognition
  • Walker GIVES
  • United Way