Case Studies

WEBCAST: The Effective CX Leader

January 30, 2018 - 1:00 pm Eastern

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Driving sales growth through customer accountability

Driving sales growth through customer accountability

By gathering rich customer information, creating a disciplined follow-up program, and documenting results, Walker helped this Fortune 500 global manufacturer in the self-service industry, generate a forecasted return of more than $148 million on their voice-of-the-customer program.

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