Walker's Vault

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CX HORROR STORIES

Frightening tales of CX nightmares

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Some ideas are timeless. That’s why we store our previously published material in the Walker Vault. Videos, case studies, webcasts, and other resources can be accessed here. Dust off some of these older materials and you just might find some gems that can help your business!

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    Customer-Focused Innovation

    Customer-Focused Innovation

    Growth is the number one challenge on the minds' of CEOs, and innovation is the leading strategy to help companies grow. Watch this video to learn why involving the customer in the innovation process can impact companies' growth...

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