Webcasts

WEBCAST: The Effective CX Leader

January 30, 2018 - 1:00 pm Eastern

Register Now

Customer Experience Trends

The strategies and challenges for CX leaders in 2016

Login Or register to view the webcast Login or Register

This webcast will look ahead to the most important trends for customer experience professionals in the coming year. Topics will include trending CX technologies, mobile CX, the use of advance analytics, and important methods to prove an ROI on customer experience investments.

In this webcast you'll learn:

  • Information overload – how to get more out of your customer intelligence.

  • Overuse of surveys – how to use new methods to secure rich customer insights.

  • Increased demand – how to deliver customer experience to a growing number of stakeholders. 

  • Executive demands – how to respond to the growing pressure from corporate leaders that want to make a real difference. 

Print
Previous Article Mapping Customer Experiences
Next Article Optimizing With Customer Analytics

Comments are only visible to subscribers.

Name:
Email:
Subject:
Message:
x