The CX Leader Podcast: The Influence of Technology on CX

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Leveraging Customer Advisory Boards for CX Success

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Customer Advisory Boards (CABs) exist for a variety of reasons. Some CABs review what’s going well and what needs attention, while others look into the future for long-term product roadmaps. In this webcast we’ll discuss how CX can play an integral role in shaping and facilitating the path for a successful CAB.

In this webcast you'll learn:

  • The value of a Customer Advisory Board

  • Hear examples of how one CX team deploys and manages their CAB

  • Share actionable information to drive a CAB forward within your organization 

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