The CX Leader Podcast: The Influence of Technology on CX

A resource for CX leaders

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Technologies to Drive CX

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Technology advancements have made it easier to share customer insights throughout your organization. Information that was once available to only a select few is now available to virtually anyone. During this webcast, we’ll show you how a Seattle organization used technology to create extraordinary outcomes, and how you can do the same with your CX program by. 

In this webcast you'll learn:

  • Embedding advanced analytics for faster time to insights

  • Integrating multiple data sources and democratizing access

  • Deploying mobile apps to engage customers and stakeholders 

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