Technologies to Drive CX
Technology advancements have made it easier to share customer insights throughout your organization. Information that was once available to only a select few is now available to virtually anyone. During this webcast, we’ll show you how a Seattle organization used technology to create extraordinary outcomes, and how you can do the same with your CX program by.
In this webcast you'll learn:
Embedding advanced analytics for faster time to insights
Integrating multiple data sources and democratizing access
Deploying mobile apps to engage customers and stakeholders