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PODCAST SERIES: 10 Traits of Effective CX Leaders

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The CEO View of CX

CEO’s see customer experience as a BIG competitive advantage

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That’s one of the findings in our latest study on what CEOs think of CX, what CX professionals think of their CEOs and how both groups can work together to generate results for their company. You’ll hear the perspectives of more than 400 CEOs and 300 CX professionals as they weigh in on the impact of customer experience initiatives in today’s customer-centric business environment. 

In this webcast we will discuss: 

  • What’s on the minds of today’s CEOs
  • Creating a competitive advantage with CX
  • Top traits of today’s customer-focused CEOs
  • Garnering support and resources from your CEO
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