M&A deals can become more accretive through a better understanding of the value of a company’s customer base. After all, companies with more loyal customers demand higher valuations, grow more quickly, are more profitable, and have greater operating leverage. In today’s marketplace, the need for understanding and mitigating significant risks is increasingly important. Informed companies execute more customer-focused integration plans.
After finalizing a deal, Walker can help the acquiring company maximize their investment through effective integration strategies. We collect and analyze customer information to determine which customers need immediate attention, which ones are ripe for growth or cross-selling opportunities, and how the acquisition is impacting their commitment to your company.Whether you are a corporate buyer or a private equity firm, Walker can help develop the necessary strategies and tactics to fully integrate, protect and grow your newly acquired customers.