SCOTTSDALE – The second annual B-to-B Customer Experience Summit kicks off today, at the Arizona Biltmore Hotel in Scottsdale, Ariz.
Customer experience professionals from market-leading companies around the world are attending the CX Summit. The three-day event features education and content, including keynotes from NFL veteran end ESPN analyst Jeff Saturday, Cisco Systems Vice President Joe Pinto, Welch Allyn CEO and President Steve Meyer, and NPR personality and behavioral scientist Shankar Vedantam.
Hosted by customer intelligence consulting firm Walker Information, this event is focused on the latest and best customer strategies for business to business companies, and helps companies go beyond customer listening to become more intelligent about their customers and drive business success.
In addition to the relevant and powerful keynote speakers, a highlight of the event will be the release of two studies – one focused on gaining a competitive advantage with the Ease of Doing Business, and the other focused on ways B-to-B companies can leverage the sources and variety of customer data for CX and business success.
For real-time updates throughout the conference, follow @WalkerInfo and the hashtag #CXSummit on Twitter.
Walker is a consulting firm specializing in customer experience. Helping businesses for more than 75 years, Walker’s diverse team of consultants provides tailored, comprehensive solutions to help companies achieve their business objectives and grow shareholder value. Walker specializes in customer retention and growth, using predictive analytics and other innovative approaches. Walker works with some of the world’s most influential businesses as well as emerging organizations of all sizes. For more information, please visit www.walkerinfo.com.
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