Experience Management Strategies
Understanding Customers & Employees
Driving Action & Results
Technology To Accelerate
We believe the most successful companies consider their customers in every decision they make. And ultimately, that is our purpose at Walker – to help all companies develop such a commitment to their customers that they are at the heart of every decision. More
"The future of 2020" is almost here and Walker has gathered fresh insights for customer experience (CX) leaders.
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The CX Leader Podcast with Steve Walker
A resource for CX leaders
The CX Leader Podcast with host Steve Walker provides insights for business leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business.
Steve interviews Jim Schleckser, a best-selling author and CEO advisor, on how good CEO's manage their time and attention, how the CX professional can speak the CEO's language, and the importance of CX from the perspective of the c-suite.
Read more about Jim on his website, www.jimschleckser.com, and you can purchase your copy of "Great CEOs are Lazy" at Amazon.com.
Packed with ideas, tips and examples, AccelerateCX will help you improve your CX fast
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