Customer Experience Strategies
Understanding Your Customers
Driving Action & Results
Technology To Accelerate
We believe the most successful companies consider their customers in every decision they make. And ultimately, that is our purpose at Walker – to help all companies develop such a commitment to their customers that they are at the heart of every decision. More
"The future of 2020" is almost here and Walker has gathered fresh insights for customer experience (CX) leaders.
Download the Report
WEBCAST: Building Your Customer Listening Architecture
May 23, 1pm Eastern
The CX Leader Podcast with host Steve Walker provides insights for business leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business.
In this two-part series, host Steve Walker welcomes long-time friend and colleague Bill Caskey to the podcast to discuss the importance of sales in the CX leader's role within an organization.
More About Bill Caskey
Download "How to Give Your Customers a Great Buying Expierience"
Bill Caskey, creator of the 2X Group and co-host of the Advanced Selling podcast, joins Steve for a conversation on how CX leaders can improve their effectiveness in sales.
In the second part of this podcast series, Steve continues his conversation with Bill Caskey on how CX leaders can improve their effectiveness in sales. Bill is the creator of the 2X Group and co-host of the Advanced Selling podcast. Learn more about Bill at billcaskey.com and download Bill's resource "How to Give Your Customers a Great Buying Experience" at billcaskey.com/cxleader
Packed with ideas, tips and examples, AccelerateCX will help you improve your CX fast
Get The Brochure