Upping Your Sales Game

The CX Leader Podcast: The Influence of Technology on CX

A resource for CX leaders

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CX Leader Podcast with Steve Walker

The CX Leader Podcast with host Steve Walker provides insights for business leaders to improve results by unlocking the potential of their customer experience. More than a discussion of CX topics, the podcast focuses on ways CX professionals can develop the right skills and ideas to be effective leaders in their organizations.

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Upping Your Sales Game

In this two-part series, host Steve Walker welcomes long-time friend and colleague Bill Caskey to the podcast to discuss the importance of sales in the CX leader's role within an organization.

More About Bill Caskey

Download "How to Give Your Customers a Great Buying Experience"

  • Episode 17: Upping Your Sales Game (Part 1)

    Bill Caskey, creator of the 2X Group and co-host of the Advanced Selling podcast, joins Steve for a conversation on how CX leaders can improve their effectiveness in sales.

  • Episode 18: Upping Your Sales Game (Part 2)

    In the second part of this podcast series, Steve continues his conversation with Bill Caskey on how CX leaders can improve their effectiveness in sales. Bill is the creator of the 2X Group and co-host of the Advanced Selling podcast. Learn more about Bill at billcaskey.com and download Bill's resource "How to Give Your Customers a Great Buying Experience" at billcaskey.com/cxleader