Experience Management Services
Walker is an experience management (XM) firm. We help companies collect, analyze, and leverage the use of customer and employee insights across their business. What’s more, we guide companies in integrating experience data (X-data) with operational data (O-data) to improve decision-making at all levels.
Walker is a charter member of the Qualtrics Partner Network (QPN). In less than two years, Walker and Qualtrics have collaborated on more than 500 client engagements. In 2019 we performed more implementations in North America than any other partner and were named Qualtrics’ first CX Partner of the Year.
What We Offer
Unique Value Proposition
Walker is uniquely positioned to deliver essential services for SAP customers looking to develop an effective experience management strategy using the Qualtrics platform.
- Technical skills –We handle the most complex implementations with dozens of Qualtrics-certified experts.
- Experience–We have more than 30 years of experience designing and deploying XM programs.
- Focus–Walker is entirely focused on XM and is exclusively committed to our partnership with Qualtrics.
80 years serving clients
30+ years in CX and EX
#1 North America Partner
#Wide range of services
Call on Walker if:
- Your customer needs help becoming operational with the Qualtrics platform.
- Your customer has complex integrations or back-data they need to incorporate across technology platforms.
- Your customer needs assistance developing surveys, dashboards, or general administration of their XM programs.
- Your customer needs to optimize how they listen to customers and employees –and put those insights to use.
Primary Solutions and Services
Walker offers a full range of services in three key areas for companies to develop sophisticated and effective experience management strategies.
Years in Customer Experience (CX)
Most industries, specialists in B2B
Primarily work with companies headquartered in North America
2019 Qualtrics CX Partner of the Year