Walker and SAP

Experience Management Services

Walker is an experience management (XM) firm. We help companies collect, analyze, and leverage the use of customer and employee insights across their business. What’s more, we guide companies in integrating experience data (X-data) with operational data (O-data) to improve decision-making at all levels.

Walker is a charter member of the Qualtrics Partner Network (QPN). In less than two years, Walker and Qualtrics have collaborated on more than 500 client engagements. In 2019 we performed more implementations in North America than any other partner and were named Qualtrics’ first CX Partner of the Year.

What We Offer

Walker Positioning

Call on Walker if:

• Your customer needs help becoming operational with the Qualtrics platform.
• Your customer has complex integrations or back-data they need to incorporate across technology platforms.
• Your customer needs assistance developing surveys, dashboards, or general administration of their XM programs.
• Your customer needs to optimize how they listen to customers and employees –and put those insights to use.

Primary Solutions and Services

Walker offers a full range of services in three key areas for companies to develop sophisticated and effective experience management strategies.

Technology
Services Implementation and engineering services for all programs, from fast starts to highly customized deployments

Managed
Services Flexible professional services model for end-to-end program management and optimization

Advisory
Services Tailored advisory solutions to build a world-class experience management practice

Walker Facts

Walker Contacts

Jack Walker
SAP Partner Lead
jwalker@walkerinfo.com