CX Leader Webcast

CX LEADER PODCAST:
USER SERIES

Stories of CX at work

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Join us for the CX industry’s top webcast series!

Steve Walker and guest experts from Walker provide an information-packed 30-minute webcast on highly relevant CX topics for customer experience leaders. Professionally produced and engaging, the CX Leader Webcast is an excellent resource for CX professionals looking to learn key strategies, gather new ideas and improve their base of knowledge.

Our next webcast:

20 Ways to Listen to Your Customers

October 30th - 1:00pm Eastern Time

20 Ways to Listen to your Customers: Packed into a 30-minute Webcast!

How do you listen to your customers? Surveys? Focus groups? Social media? Input from front-line employees? There are so many new and evolving methods! In this rapid-fire exchange we’ll highlight 20 different ways to collect insights from your customers – some old school and some brand new. More importantly, we’ll provide food for thought on how you can use the right mix to develop a comprehensive listening system for your organization.

We’ll highlight:

  • 20 different ways to listen to your customers
  • The pros and cons of various methods
  • Thoughts on developing the right customer listening strategy for your company

Come join this fast-paced rundown of methods to help you make the most of your customer listening strategy!

Register Now