Walker Webcasts

WEBCAST: The Effective CX Leader

January 30, 2018 - 1:00 pm Eastern

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Join us for the CX industry’s top webcast series!

Each month, the experts at Walker produce an information-packed 30-minute webcast on highly relevant CX topics. Professionally produced and engaging, Walker Webcasts are an excellent resource for CX professionals looking to learn key strategies, gather new ideas and improve their base of knowledge.

Our next webcast:

The Effective CX Leader

January 30th - 1:00pm Eastern Time
The Effective CX Leader: Top traits of people who excel at deploying customer experience strategies

What makes an effective CX leader? What skills do they possess? What do they do differently? Based on input we’ve gathered and our own experience, we’ve developed a checklist of the top traits. In this webcast we’ll discuss:

  • The top traits for successful CX leadership
  • The most common obstacles for customer experience leaders
  • How CX leaders can consistently make an impact for their organization

This 30-minute webcast will highlight these top traits, provide access to a downloadable guide and introduce you to a new podcast that will delve deeper into these topics for ongoing professional development. Join us Jan. 30!

Register Now