Walker Webcasts

The Effective CX Leader

Top traits of people who excel at deploying customer experience strategies

What makes an effective CX leader? What skills do they possess? What do they do differently? Based on input we’ve gathered and our own experience, we’ve developed a checklist of the top traits. In this webcast we’ll discuss:

  • The top traits for successful CX leadership
  • The most common obstacles for customer experience leaders
  • How CX leaders can consistently make an impact for their organization

This 30-minute webcast will highlight these top traits, provide access to a downloadable guide and introduce you to a new podcast that will delve deeper into these topics for ongoing professional development. Join us Jan. 30!

Who's on this wecast:

Steve Walker

Steve WalkerChairman and CEO

Noah Grayson

Noah Grayson, CCXPSenior Vice President, Consulting Services
Strategic Account Manager


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