The Effective CX Leader
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Below you will find resources used or mentioned during our presentation, including a video of the webcast. If you have any questions regarding these resources, feel free to comment using the feedback form on this page.
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The CX Leader Podcast provides insights for business leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business.
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Download the Report
This free resources expands on the ten traits of effective CX leaders covered during the webcast.
Missed the webcast? Click the link to watch the recorded session.
Watch the Video
Who was on this webcast:
Steve WalkerChairman and CEO
Noah Grayson, CCXPSenior Vice President, Consulting Services
Strategic Account Manager
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The best ways to forecast the impact of CX change and measure progress.