The Effective CX Leader

Thank you for attending our webcast!

Below you will find resources used or mentioned during our presentation, including a video of the webcast. If you have any questions regarding these resources, feel free to comment using the feedback form on this page.

The CX Leader Podcast

Subscribe to the "The CX Leader Podcast with Steve Walker"
The CX Leader Podcast provides insights for business leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business.

Learn More

Download "The Effective CX Leader"
This free resources expands on the ten traits of effective CX leaders covered during the webcast.

Download the Report

Slide Deck
Download the slides used during the webcast.

Download Slides

Missed the webcast? Click the link to watch the recorded session.

Watch the Video

Who was on this webcast:

Steve Walker

Steve WalkerChairman and CEO

Noah Grayson

Noah Grayson, CCXPSenior Vice President, Consulting Services
Strategic Account Manager


Join us for our next webcast

Forecasting the Impact of CXThe best ways to forecast the impact of CX change and measure progress.

Register Now

Tell us what you think

Please let us know how we did with our latest webcast.

Please rate our webcast:

5 stars = excellent; 1 star = poor