Workshops and Presentations


A resource for CX and XM professionals.

Listen Now

Engaging Your Employees

Engaging employees toward action can be a real challenge. Understanding that employees are both pressed for time and juggling a myriad of responsibilities, those leading customer experience initiatives must find innovative ways to motivate and engage colleagues to take action.

At Walker, we recognize this challenge and provide a complete range of workshops and presentations to educate and engage employees. We’ve conducted countless training sessions all aimed at heightening awareness, increasing commitment, and driving action. Whether it is a one-hour session for a small team, a high-level presentation to executives, a keynote address at an event, or a full-day curriculum, Walker will design an approach that hits the mark.