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January 30, 2018 - 1:00 pm Eastern

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Sonya McAllister named winner in CX Impact Awards

INDIANAPOLIS — Sonya McAllister, principal and senior vice president at Walker was named a CX Impact Award winner. This award was created to recognize individuals worldwide who are making significant progress within their organizations to improve customer experience.

"This is well-deserved recognition for one of our company leaders,” Walker President Phil Bounsall said. “Sonya is truly an experienced customer experience professional with more than 20 years of experience. She is relentlessly focused on delivering business impact for her clients."

The CX Impact award was established and presented by the Customer Experience Professionals Association (CXPA), the international non-profit organization created to guide and enhance the growing field of customer experience management. It also kicked off CX Day, a global celebration of companies and people who are delivering great experiences to customers.

McAllister was honored with nine other customer experience professionals globally. For more information on McAllister and the other CX Impact Award winners, visit http://www.cxday.org/awards/

About Walker

Walker is a consulting firm specializing in customer experience. Helping businesses for more than 75 years, Walker’s diverse team of consultants provides tailored, comprehensive solutions to help companies achieve their business objectives and grow shareholder value. Walker specializes in customer retention and growth, using predictive analytics and other innovative approaches. Walker works with some of the world’s most influential businesses as well as emerging organizations of all sizes. For more information, please visit www.walkerinfo.com.

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