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Walker announces dates for 2015 B-to-B Customer Experience Summit

INDIANAPOLIS – Customer intelligence consulting firm Walker Information announced today its B-to-B Customer Experience Summit will be held May 18-20, at the Grand Hyatt Hotel in Seattle, Wash.

Focused on the latest and best customer strategies for B-to-B companies, this event will feature powerful keynote addresses, engaging workshops, and valuable networking all aimed at sharing best practices to improve the way companies drive business success through customer insights and intelligence.

A highlight of the event will include the release The CX Advantage, a groundbreaking study on how top companies use customer experience strategies to gain a competitive edge. Walker will also release Proactive CX – a report focused on ways B-to-B companies can deliver great customer experiences by staying a step ahead of their customers.

“As the only event focused on B-to-B customer experience strategies, it is a must-attend for these professionals,” Walker President Phil Bounsall said. “Corporate executives are placing a higher priority on customer experience as a way to differentiate and grow market share, and the 2015 CX Summit will help attendees meet and exceed these expectations.”

Walker has been hosting client forums for more than ten years, and this will be the third B-to-B Customer Experience Summit. Companies who have participated include Cisco Systems, EMC, NCR, Intel, Sysco Foods, Siemens, CenturyLink, Johnson Controls, Welch Allyn, CDW, Ingram Micro, NetApp, and many others.

For more information and to register for the event, go to www.walkercxsummit.com.

About Walker

Walker is a consulting firm specializing in customer experience. Helping businesses for more than 75 years, Walker’s diverse team of consultants provides tailored, comprehensive solutions to help companies achieve their business objectives and grow shareholder value. Walker specializes in customer retention and growth, using predictive analytics and other innovative approaches. Walker works with some of the world’s most influential businesses as well as emerging organizations of all sizes. For more information, please visit www.walkerinfo.com.

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