Chris serves as the senior client service contact for assigned customer feedback engagements, with an emphasis on industry knowledge, research expertise and creation of valuable insights. She plays an active role with clients from the program design stage through project implementation, and into post-project activities. She is especially trained to assist clients in translating findings into meaningful conclusions, developing recommendations, and facilitating client organizations in pursing action plans that will have a favorable business impact.
Chris came to Walker in 1991 with over ten years of experience in advertising, media and public relations. Prior to joining Walker, she owned and operated her own consulting business. Before that, Chris was employed by two Indiana advertising agencies where she held increasingly responsible positions providing her with a broad base of experience in the areas of marketing and account management. With this background, Chris had the opportunity to work with clients in a variety of diverse market segments including manufacturing, technology/ electronics, agribusiness, retail, and service sectors.
Chris received her M.B.A. from Indiana University with a concentration in Marketing. She also holds a B.A. from Purdue University with a major in Consumer Psychology and a minor in Management. Throughout her career Chris has been an active volunteer in a number of community organizations, and has served in the capacity of board member, chairperson, and team member for a variety of committees and initiatives.