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ACCELERATECXTM

The fastest way to make customer
experience your biggest advantage

Take our free online assessment to see how you perform in key areas of CX competency.

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Change

Management

Walker Insights Webcast   —   August 30th - 1:00 pm EST

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2017 B-to-B CX Summit

WALKER B-TO-B CUSTOMER
EXPERIENCE SUMMIT

SEPTEMBER 26-28, 2017   •   San Antonio, Texas

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Slide background The CEO View of CX

THE CEO VIEW OF CX

What customer experience professionals
must do to be relevant to the C-suite

The CEO perspective – knowing what’s important to chief executives –
is valuable intelligence to help CX professionals align their work with
the strategies employed by the C-suite.

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CUSTOMER INTELLIGENCE

Walker helps companies become more intelligent about their customers by understanding the customer’s perspective and anticipating their needs. We use predictive analytics and other innovative approaches to retain and grow customer relationships. And, it works. The Walker Index shows that our clients outperform the market 7 to 1.

VIEW WALKER'S SOLUTIONS

RETAIN MORE CUSTOMERS

Create a foundation for growth through long lasting customer relationships.

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MERGERS & ACQUISITIONS

Accelerate value creation, manage risk during acquisitions.

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PREDICT CUSTOMER BEHAVIOR

Anticipate customer needs with predictive analytics.

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WALKER WEBCASTS

WALKER BLOGS

Check out our blogs featuring Walker’s brightest individuals discussing topics about customer intelligence.

© 2017 Walker Information, Inc.