We are a customer experience consulting firm.
We help companies learn from their customers and turn that knowledge into growth and success for their business.
Nothing is more important to your business than customers. After all, without them, your business would not exist. In any business the customer sees things that you don’t. And their perspective is the one that matters.
Walker is a customer experience firm specializing in customer retention and growth strategies. We use advanced analytics, cutting edge technology, and expert consultation to help each clients achieve their business objectives. We believe a few things make us stand out as different and better:
- With decades of experience, Walker understands how to put customer intelligence to work to drive business success.
- Walker offers a comprehensive range of services and tools that bring customer insights to life.
- Walker has unmatched expertise–our consultants have dedicated the majority of their careers to implementing customer strategies.
- We focus on results. In fact, we track our clients’ collective business performance and compare it to the performance of the major stock indices (see Walker Index on back cover).
We are experienced customer strategists that help companies achieve their business objectives and grow shareholder value.
Are you looking for a rewarding career that puts you at the forefront of the technology or customer experience (CX) industry? Become part of an innovative organization that’s combining cutting-edge technology with industry-leading research capabilities to create something new. Enjoy the benefits of a fun, positive, and dynamic work environment that encourages creativity and rewards results.