WEBCAST: Aligning Your
Brand and CX

March 27, 2018 - 1:00 pm Eastern

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CX Leader Podcast with Steve Walker

The CX Leader Podcast with host Steve Walker provides insights for business leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business.

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TEN Traits of Effective CX Leaders

Ten Traits of Effective CX LeadersBased on input we’ve gathered and our own experience, we’ve developed a checklist of the top traits. In this webcast we’ll discuss the top traits for successful CX leadership, the most common obstacles for customer experience leaders, how CX leaders can consistently make an impact for their organization.

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Customers 2020: A Progress Report - Personalization, Ease, And Speed

Customers 2020: A Progress ReportIn this episode series, Steve Walker discusses the three main areas of importance in regards to customer experience as we approach 2020: personalization, ease, and speed. Guests include Walker experts Brad Harmon, Melissa Meier, and Troy Powell.

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