Customer Experience Strategies
Understanding Your Customers
Driving Action & Results
Technology To Accelerate
We believe the most successful companies consider their customers in every decision they make. And ultimately, that is our purpose at Walker – to help all companies develop such a commitment to their customers that they are at the heart of every decision. More
"The future of 2020" is almost here and Walker has gathered fresh insights for customer experience (CX) leaders.
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WEBCAST: Aligning YourBrand
March 27, 2018 - 1:00 pm Eastern
The CX Leader Podcast with host Steve Walker provides insights for business leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business.
Based on input we’ve gathered and our own experience, we’ve developed a checklist of the top traits. In this webcast we’ll discuss the top traits for successful CX leadership, the most common obstacles for customer experience leaders, how CX leaders can consistently make an impact for their organization.
In this episode series, Steve Walker discusses the three main areas of importance in regards to customer experience as we approach 2020: personalization, ease, and speed. Guests include Walker experts Brad Harmon, Melissa Meier, and Troy Powell.
Packed with ideas, tips and examples, AccelerateCX will help you improve your CX fast
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