Our People


A resource for CX and XM professionals.

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Knowledgeable, Dependable, Engaged Problem solvers

Using those words to describe our people is bold, but accurate. 

There’s no question about our experience. After all, the average tenure of our senior-level consultants is more than 15 years. More impressive is the ability of our people to apply creativity to every client engagement and every solution we develop. 

Click the pictures below to meet some of our executives and senior-level consultants. Contact us to learn how our experts can make customer experience a big competitive advantage for your company.

* Denotes Principal of Walker Information, Inc.