Our People

The Role of CX During a Crisis

How CX should respond to the COVID-19 pandemic

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Knowledgeable, Dependable, Engaged Problem solvers

Using those words to describe our people is bold, but accurate. 

There’s no question about our experience. After all, the average tenure of our senior-level consultants is more than 15 years. More impressive is the ability of our people to apply creativity to every client engagement and every solution we develop. 

Click the pictures below to meet some of our executives and senior-level consultants. Contact us to learn how our experts can make customer experience a big competitive advantage for your company.

Chairman & CEO
Chief Information Officer
Senior Vice President
Senior Vice President
Senior Vice President
Lori Schneider
Vice President
Lisa Orr

* Denotes Principal of Walker Information, Inc.